Our Privacy Policy

This privacy policy sets out how Lime Communications or wearelime.co.uk of 12 Kingly Street, London, W1B 5PP uses and protects any information that you give Lime Communications when you use this website, participate in any promotions administered by Lime Communications or opt in to any of our newsletters and further marketing.

Lime Communications are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Lime Communications may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 06.06.2018.

What we collect
We may collect the following information:

  • IP address and other data associated with your computer
  • full name, address, country, postcode, telephone, and email address if relevant;
  • payment information;
  • cookie information; and
  • other information relevant to your participation in any promotion.

How we collect data
We may collect personal data:

  • When we meet you in person;
  • When we speak to you by telephone;
  • When you correspond with us by email;
  • When you participate in any promotions administered by Lime Communications;
  • When you visit our website;
  • When you opt-in to receive newsletters or further marketing.

What we do with the information we gather:
We ask for this information in order to understand your needs and provide you with a better service, and in particular for the following reasons unless we have your express prior permission:

  • Communicate with you and enable you to access our services;
  • To process your payment for any products or services;
  • Internal record keeping;
  • To send you promotional emails and newsletters;
  • To improve our products and services.

Who will your information be shared with?

Your personal data will not be sold to any third parties. We will only share your information with third parties to fulfil our role and to administer our services. If further consent is required to pass your personal data to third parties, you may be contacted in order to give your positive consent for this purpose. All information sharing is only done on the basis of it being necessary and to fulfil a legitimate business purpose.

Your personal data may also be shared if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our terms of use on this website and other agreements.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical and electronic procedures to safeguard and secure the information we collect.

Cookie Policy
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Please see our Cookie Policy for further information about the cookies we use, and how we use cookies by visiting wearelime.co.uk

How long we retain your information

We will retain your personal data for no longer than is necessary and in any event no longer than one year from the date of last use. Your personal data will then be deleted.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How do you access your data?

You have the right to access information held about you. If you would like to know what data is held about you, or if you would like to amend or delete any information held about you, please send an email to tim@wearelime.co.uk.

Contact Us

Please feel free to contact us regarding this Privacy Policy by:

Post: Lime Communications, 12 Kingly Street, London, W1B 5PP

Email: tim@wearelime.co.uk

Telephone: 020 7317 9280